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Phase 1 · Agent workspace + unified inbox

Every customer conversation, in one calm inbox.

Vibely unifies WhatsApp, web chat, email, social, and SMS into a single enterprise workspace. Built for support teams that take customer experience seriously.

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vibely.app/inbox
AO
Amina Otieno
Order #28471 hasn't arrived…
Daniel Kim
Quick question about the API…
SR
Sofia Reyes
Charged twice this month
Marcus Bauer
Perfect, thank you!
Amina Otieno
WhatsApp · Open · High priority
Hi! My order #28471 still hasn't arrived.
It's been 8 days and tracking is stuck.
Hi Amina — I'm looking into this right now. One moment.

Built like an actual support team works.

Unified inbox

Every channel routed into one queue, with real-time updates and saved replies.

Customer context

Full history, tags, sentiment, and channel source on every conversation.

Coming next: AI agents

Train on your knowledge base. Suggested replies. Auto-resolution. Quality scoring.